Failure immediately after switching location on a device

Last updated: June 24, 2026

Quick answer

Brief card-reader race condition.

  1. Wait a few seconds and re-run
  2. Location is required for card reader sessions

See Merchant Setup — locations.

Symptoms

  • Failure immediately after switching location on a device

Solution

A brief card-reader race condition can occur when the active location changes. Wait a few seconds and re-run the transaction.

Location is required to create a card reader session. See Merchant Setup — locations.

Related articles

See also