Enrollment works on some devices but not others
Last updated: June 24, 2026
Quick answer
Report brand/model/OS.
- Confirm automatic clock and current Visa Tap to Ready
- Some cases involve Visa Common AID config (Visa investigates)
Solution
Report device brand, model, and OS version. Confirm automatic date/time and that Visa Tap to Ready is current. Some cases involve Visa Common AID configuration (escalated to Visa).
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